I worked for Sabodala Gold Operations, a multinational gold mining company ( now called Endeavour Mining ) during three years. I had the main responsibility of monitoring the users’ helpdesk, maintaining the SharePoint 2013 Environment up and running and developing applications for the fore-mentioned platform using InfoPath 2013 and SharePoint Designer 2013. In my 3 years contract, I successfully managed to sustain the monthly tickets resolution average percentage to more than 75%, deployed three SharePoint applications for three different departments and had only a single two hours of SharePoint downtime.